Terms and Conditions

Last updated: July 2026

Please read these Terms and Conditions carefully before using the Vacuvo website (www.vacuvo.shop). By accessing or placing an order on our website, you agree to be bound by these terms.

1. About Us

Vacuvo is a UK-based online retailer selling vacuum seal travel bags and accessories. References to "we", "us", or "our" refer to Vacuvo.

2. Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You must not misuse our website by introducing viruses or other harmful material, or attempt to gain unauthorised access to our systems.

3. Orders & Contract

When you place an order on our website, you are making an offer to purchase the product(s) listed. We reserve the right to accept or decline any order. A contract is formed when we send you an order confirmation email. We reserve the right to cancel an order at any time prior to dispatch, in which case a full refund will be issued.

4. Pricing & Payment

All prices are displayed in GBP (£) and are inclusive of any applicable VAT unless otherwise stated. We reserve the right to change prices at any time without notice. Payment must be made in full at the time of ordering. We accept major credit and debit cards and other payment methods as displayed at checkout.

5. Shipping

We offer free shipping to the UK, EU, and selected international countries. Estimated delivery times are provided as a guide only and are not guaranteed. For full details, please refer to our Shipping Policy.

6. Returns & Refunds

Our returns and refund policy forms part of these Terms and Conditions. Please refer to our Return Policy for full details.

7. Product Descriptions

We make every effort to ensure that product descriptions, images, and specifications are accurate. However, we do not warrant that descriptions are complete, reliable, or error-free. If a product you receive is not as described, please contact us to arrange a return or exchange.

8. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Vacuvo and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Vacuvo shall not be liable for any indirect, incidental, or consequential loss or damage arising from the use of our products or website. Our total liability to you shall not exceed the amount paid for the product(s) in question. Nothing in these terms limits our liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. Please review our Privacy Policy to understand our practices.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated date. Your continued use of the website after any changes constitutes your acceptance of the new terms.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us.