Shipping Policy

Shipping Policy

At Vacuvo, we're proud to offer free shipping to customers across the UK, Europe, and internationally. Here's everything you need to know about how we ship your order.

Free Shipping Zones

🇬🇧 United Kingdom

We offer free standard shipping on all orders to mainland UK addresses. Estimated delivery time: 5–8 business days.

🇪🇺 European Union (27 Countries)

We ship free to all 27 EU member states, including France, Germany, Spain, Italy, the Netherlands, and more. Estimated delivery time: 5–8 business days.

🌍 International (Selected Countries)

We also offer free international shipping to 13 countries, including:

  • United States 🇺🇸
  • Canada 🇨🇦
  • Australia 🇦🇺
  • And more

Estimated delivery time: 7–10 business days.

Order Processing

Orders are typically processed within 1–2 business days of being placed. You will receive a confirmation email once your order has been dispatched, including your tracking information.

Order Tracking

Once your order has been shipped, you can track it using the link in your dispatch confirmation email, or by visiting our Track Order page.

Customs & Import Duties

For orders shipped outside the UK, customs duties or import taxes may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in the product price or shipping. We recommend checking with your local customs authority if you're unsure.

Delivery Delays

While we always aim to meet the estimated delivery times above, delays can occasionally occur due to customs processing, public holidays, or courier disruptions. If your order hasn't arrived within the estimated timeframe, please contact us and we'll investigate promptly.

Incorrect Address

Please ensure your delivery address is correct at the time of ordering. We are unable to redirect parcels once they have been dispatched. If you notice an error, please contact us immediately via our Contact page.

Questions?

If you have any questions about your shipment, please don't hesitate to get in touch — we're happy to help.

Last updated: July 2026